Current Vacancies | Trakm8

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Current Vacancies

Trakm8 PLC is an AIM listed company providing market leading Fleet Management, Telematics Insurance, Optimisation and Automotive solutions. Our customers range from corporate fleets to small businesses that all benefit from improved operational efficiency, driver safety and fuel economy from utilising our products and services.

Trakm8 are the cutting edge of the Telematics insights industry, integrating bespoke hardware, firmware and server solutions with ASPs, Developers and Integrators globally. The products and services we offer are all developed from our commitment to exploiting Big Data to improve driver behaviour both for fuel economy and risk reductions, as well as driving service and repair quality commitments for a wide range of industries.

Trakm8 have a huge in-house Engineering team and offer to all employees varied and interesting work with the opportunity to build long term careers within the organisation. As well as the Engineering team, we have in house Human Resources, Marketing, Sales, Customer Support and Manufacturing all with a mixture of roles from entry level to management.

The company is expanding rapidly, and so this page is updated regularly. However if you don’t see something that fits, please send your CV and you will be contacted if anything changes.


Current Vacancies


Location:
Coleshill, Warwickshire

Salary and Benefits:
£30k - £35k + benefits (25 days holiday, Pension and Life Assurance)

Trakm8 Holdings Group PLC is a market leader in the fast growing vehicle telematics market sector. Based in Coleshill and other UK locations but with a global marketplace Trakm8 is well placed to take advantage of current market opportunities. Increased fuel costs, reduction in operating costs and numerous employment laws such as Duty of Care are all driving increased interest in our products and services. Due to steady growth we are now looking for a Technical Author to join our team in Coleshill.

The Role:
  • Deliver clear, accessible and easy-to-understand documentation for both internal and external customers relevant to the audience
  • Develop and maintain strong relationships across the business, working constructively and collaboratively across teams
  • Assist in knowledge transfer as required to brief existing and new Subject Matter Experts and internal teams on new product functionality and capabilities.

The Person:
  • Solid experience as a technical author with a particular focus on developing technical documentation e.g. software, hardware, firmware
  • Experience in being able to gather and convert data into written narrative
  • Excellent attention to detail and accuracy
  • Strong communication skills
  • Capable of working on own initiative with minimal supervision
  • Willing to travel Group locations to engage with different teams

Desirable Skills:
  • Knowledge of the telematics/automotive market sector
  • Experience in BLE, GPRS and Automotive CAN bus technologies
  • Educated to degree level.

Location:
Coleshill, Warwickshire

Salary and Benefits:
£18k - £19k + benefits (25 days holiday, Pension and Life Assurance)

Trakm8 Holdings Group PLC is a market leader in the fast growing vehicle telematics market sector. Based in Coleshill and other UK locations but with a global marketplace Trakm8 is well placed to take advantage of current market opportunities. Increased fuel costs, reduction in operating costs and numerous employment laws such as Duty of Care are all driving increased interest in our products and services. Due to steady growth we are now looking for a Technical Support Advisor to join our customer care team.

The Role:
  • Handle all resolve inbound and outbound technical issues from installers and customers usually via the telephone or email
  • Log all incidents on the ticketing system and follow through to successful completion
  • Comply with customer service level agreements
  • Liaise with other internal departments such a sales support, engineering and manufacturing to resolve any customer related problems

The Person:
  • Previous experience of working in a technical support at both 1st and 2nd line level within a call centre environment
  • Experience of solving technical problems related to software and hardware products
  • Excellent customer service skills – both written and verbal
  • Capable of working under pressure and prioritising workload
  • Good attention to detail - making sure all issues are logged on company CRM and followed through
  • Competent user of Microsoft Office
  • Willing to undertake shift or on call work if required

Desirable Skills:
  • Knowledge of telematics hardware and software

Location:
Shaftesbury, Dorset

Salary and Benefits:
£30k - £35k + benefits (25 days holiday, Pension and Life Assurance)

Trakm8 Holdings Group PLC is a market leader in the fast growing vehicle telematics market sector. Based in Coleshill and other UK locations but with a global marketplace Trakm8 is well placed to take advantage of current market opportunities. Increased fuel costs, reduction in operating costs and numerous employment laws such as Duty of Care are all driving increased interest in our products and services. Due to steady growth we are now looking for a Junior Hardware Engineer to join our hardware engineering team in Shaftesbury, Dorset.

The Role:
  • Participation in Full Lifecycle Hardware development of Trakm8 core product set to include. Telematics & Camera systems
  • To work with and under the guidance of a senior member of the hardware team
  • Participation in regular Team meetings & peer reviews
  • Prepare / review design documentation
  • Support prototype / trial builds

The Person:
  • Commercial experience in electronic design gained via an industry placement year
  • Degree Level Qualification in Electronics
  • Experience of tools for schematic capture, PCB layout etc.
  • Understanding of developing for EMC compliance
  • Understanding of reliability engineering / design for manufacture
  • Competent user of lab equipment such as; multimeter, oscilloscope, spectrum analyser, soldering iron etc.
  • Well organised and capable of prioritising workload
  • Excellent problem solving skills

Desirable Skills:
  • Experience or exposure to ORCAD / Cadence CAD systems
  • Demonstrable interest in electronics projects & technology
  • Can do attitude and ability to take on responsibility when required
  • Have a can do attitude to problems and situations

Ideally we are looking for candidates with 1-2 years commercial experience; however we would consider recent graduates too.
Applicants should be enthusiastic, determined and team players. All Coleshill based roles are commutable from Birmingham and the West Midlands. Please send your letters of application with your curriculum vitae by post: Trakm8 Limited, 4 Roman Park, Roman Way, Coleshill, Birmingham, West Midlands, B46 1HG or e-mail: recruitment@trakm8.com