As the festive season approaches, we want to take a moment to express our gratitude for your continued support throughout the year. It has been a pleasure working with you, and we are excited about the opportunities that the coming year holds.
In the spirit of the holidays, we would like to inform you about our Christmas and New Year customer support hours. Please take note of the following schedule:
Saturday, 23rd December: Open as usual
Sunday, 24th December: Closed
Monday, 25th December: Closed
Tuesday, 26th December: Closed
Wednesday, 27th December: Open as usual
Thursday, 28th December: Open as usual
Friday, 29th December: Open as usual
Saturday, 30th December: Open as usual
Sunday, 31st December: Closed
Monday, 1st January: Closed
Tuesday, 2nd January: Open as usual
Wednesday, 3rd January: Open as usual
During the days we are open, our dedicated customer support team will be available to assist you with any inquiries or assistance you may require. Any issues you may have can be raised to support@trakm8.com or call 03303 334 124, where a ticket will be raised. You will receive an initial confirmation of your case number, along with the assigned priority level within 4 business hours, within the hours of 07:00 to 18:00.
As we approach Christmas and the New Year, we want to extend our warmest wishes to you and your loved ones. May this holiday season bring joy, peace, and happiness to your homes. We appreciate your business and look forward to serving you in the upcoming year.
On behalf of the entire Trakm8 team, we wish you a Merry Christmas and a prosperous New Year!
Thank you for choosing Trakm8.
Warm regards,
Trakm8 Team
